At Ziva Innovations, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from www.zivainnovations.se.

 

1. Information We Collect

• Device Information: We automatically collect information about your device when you visit our site. This includes details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also gather information about the web pages you view, how you interact with the site, and what websites or search terms brought you here.

• Order Information: When you make or attempt to make a purchase, we collect certain details, such as your name, billing and shipping addresses, payment information (including credit card details), email address, and phone number.

 

2. How We Use Your Information

• Order Fulfillment: We use your order information to process payments, arrange shipping, and send invoices or order confirmations.

• Communication: We may use your contact information to communicate with you about your order or provide information about our products and services.

• Risk Management: We use your device information to screen for potential risks and fraud and to improve and optimize our site.

 

3. Sharing Your Information

We share your personal information with third-party service providers to help us use your information as described above. For example:

• Wix: Powers our online store. Learn more about Wix’s privacy practices.

• Google Analytics: Helps us understand how customers use our site. Learn more about Google’s privacy practices and opt-out options here.

We may also share your information to comply with legal requirements or to protect our rights.

 

4. Behavioral Advertising

We use your information to provide targeted ads and marketing communications that may interest you. You can learn more about how this works and opt-out through the following links:

• Facebook: Ad Settings

• Google: Ad Settings

• Bing: Ad Settings

• Additionally, you can visit the Digital Advertising Alliance’s opt-out portal.

 

5. Your Rights (European Residents)

You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us at info@zivainnovations.se. We process your information to fulfill contracts or pursue our legitimate business interests. Please note that your data may be transferred outside of Europe, including to Canada and the United States.

 

6. Data Retention

We retain your order information for our records unless you request its deletion.

 

7. Changes to This Policy

We may update this policy to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page.

 

8. GDPR Data Protection Rights

We want to ensure you are fully aware of your data protection rights. You have the right to:

• Access: Request copies of your personal data.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your personal data under certain conditions.

• Restriction: Request restriction of processing under certain conditions.

• Objection: Object to our processing of your personal data under certain conditions.

• Portability: Request the transfer of your data to another organization or directly to you.

We have one month to respond to any requests.

 

9. Minors

Our site is not intended for individuals under the age of 18.

 

10. Contact Us

For more information about our privacy practices or to make a complaint, please contact us at info@zivainnovations.se.